General terms & conditions

Our general terms and conditions

Room Service Menu

  • Special booking and cancellation terms apply to group bookings.

Arrival fee

  • Thee arrival fee (gondola roundtrip ticket Stöckalp to Melchsee-Frutt incl. baggage transfer to hotel) can be booked for CHF 25 per adult and CHF 10 per child (4 to 15 years).
  • Baggage service is available until 5 pm daily. Changes reserved.

Car park Stöckalp

  • You can reserve a parking space in the Stöckalp car park building for CHF 12 per day.

Dogs

  • Well-behaved dogs are welcome.
  • Fee CHF 35 per day incl. dog kit (dog pillow, a treat and use of the hotel's dog shower at Hotel frutt Lodge & Spa).

Breakfast

CHF 35 for external guests

Room Service

7 am to 9.30 pm (last order), CHF 10 room service charge applies

Smoking

Smoking is permitted only in front of the hotel, on the hotel terrace and in our cigar lounge

Euro

Euros are welcome – at current exchange rates

Travel cancellation service

  • 'Frutt Travel Care' (not available during the canton of Obwalden holiday period)
  • With 'Frutt Travel Care' we offer you greater flexibility: you can cancel your booking up to 24 hours prior to your arrival without having to provide a reason for the cancellation.
  • In the event of cancellation during the cancellation period subject to charges, you will be charged only 30 % of the reservation cost. You will be refunded 70 % of the booking cost in the form of a voucher redeemable for a future stay.
  • The amount of CHF 19 is charged once per booking and debited to the specified credit card immediately upon booking.