General terms & conditions

Our general terms and conditions. 

  • Special booking and cancellation terms apply to group bookings.

Arrival fee

  • Thee arrival fee (gondola roundtrip ticket Stöckalp to Melchsee-Frutt incl. baggage transfer to hotel) can be booked for CHF 25 per adult and CHF 10 per child (4 to 15 years).
  • Baggage service is available until 5.10 pm daily. Changes reserved.

Car park Stöckalp

  • You can reserve a parking space in the Stöckalp car park building for CHF 12 per day.


  • Well-behaved dogs are welcome.
  • Fee CHF 35 per day incl. dog kit (dog pillow, a treat and dog toys, as well as use of the hotel's dog shower at Hotel frutt Lodge & Spa).


CHF 35 for external guests

Room Service

7 am to 9.30 pm (last order), CHF 5 room service charge applies


Smoking is permitted only in front of the hotel, on the hotel terrace and in our cigar lounge


Euros are welcome – at current exchange rates


Do you need a transfer from Zurich-Kloten Airport or an other location? We will gladly organise a national or international transfer service to the hotel on your behalf. For reservations and pricing information, please contact our reception staff. 

Travel cancellation service

  • 'Frutt Travel Care' (not available during the canton of Obwalden holiday period)
  • With 'Frutt Travel Care' we offer you greater flexibility: you can cancel your booking up to 24 hours prior to your arrival without having to provide a reason for the cancellation.
  • In the event of cancellation during the cancellation period subject to charges, you will be charged only 30% of the reservation cost. You will be refunded 70% of the booking cost in the form of a voucher redeemable for a future stay.
  • The amount of CHF 19 is charged once per booking and debited to the specified credit card immediately upon booking.